Investor Relations
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Management

Satish Malhotra , Chief Executive Officer & President

A seasoned retail executive with decades of diverse and valuable experience, Satish Malhotra joined The Container Store on February 1, 2021 as Chief Executive Officer and President, succeeding Melissa Reiff, who will remain as Chairwoman of the Board of Directors until late summer 2021.

For the previous 21 years, Satish held various leadership roles at prestige beauty retailer Sephora Americas, most recently as Chief Retail Officer and Chief Operating Officer.  In this role, Satish was responsible for leading Sephora’s retail growth by expanding its in-store services and experiences, developing digitally enabled solutions and by growing its off-mall store locations.

Prior to that role, Satish served as Chief Operating Officer and was responsible for Technology, Supply Chain, Store Development, Legal, Strategy and Partnerships, including the Sephora inside JCPenney (SiJCP) business which now operates in over 600 stores. He also spent several years overseeing Sephora’s expansion into Canada and Latin America.

Before joining Sephora, Satish was a Transaction Services Senior Associate at PwC. He is a Certified Public Accountant (inactive).

Throughout his career, Satish has excelled at developing and growing new sales channels, solving complex “back of the house” problems with innovative solutions, and attracting and developing high performing talent. Among his many career highlights: transforming Sephora’s IT department to a Center of Excellence within parent company LVMH, launching all of Sephora’s digital commerce properties (including website, mobile, social and CRM), strengthening Sephora’s supply chain to enable 98% of online orders to be received by consumers within two business days, developing an off-mall store concept which dramatically improved Sephora’s accessibility to its consumers, and led the efforts in creating Sephora’s purpose of “inspiring fearlessness”.

In 2020, he was presented with the Innovation Leadership Award from the World Retail Forum.

A graduate of the University of California, Berkeley, Walter A. Haas School of Business with a Bachelor of Science in Business Administration, Satish has also completed the LVMH Inspiring Entrepreneurs Senior Executive Leadership Program.

Malhotra currently resides in Flower Mound, Texas, with his wife, two children and their Coton du Tulear. An avid Peloton rider, he clocked well over 11,000 minutes in 2020.

Jeff Miller , Chief Financial Officer

Jeff has been with The Container Store since August 2013 and serves as our Chief Financial Officer since August 2020. Previously, Jeff has served as Vice President and Chief Accounting Officer since August 2013. Prior to joining The Container Store, Jeff was at FedEx Office for over 10 years and served in a variety of roles with increasing responsibility, progressing to Vice President and Controller from 2008 until his departure. Jeff began his career as an auditor with Arthur Andersen and Ernst & Young. He brings over 25 years of accounting and financial reporting experience to the Chief Financial Officer role.

Jeff is a graduate of The University of Arkansas with a bachelor’s degree in Accounting. Jeff is a Certified Public Accountant.

Melissa Collins , Chief Marketing Officer

Melissa Collins has been with The Container Store for 22 years and has served as our Chief Marketing Officer since July 2016. Ms. Collins serves as the Company’s primary marketing strategist, and oversees such key functional areas as brand positioning, advertising, public relations, digital marketing, visual merchandising, e-commerce, social media and “POP! Perfectly Organized Perks”, our customer engagement and loyalty program. Previously, from August 2008 to July 2016, Ms. Collins served as Vice President of Creative and Online. Prior to that, she served in a variety of roles with increasing responsibility, beginning as Art Director and progressing to Senior Director of Creative and Online Services.

 

John Gehre , Chief Merchandising Officer

John Gehre has served as our Chief Merchandising Officer since August 2019 and, prior to that, as Executive Vice President of Merchandising and Planning since May 2018, with responsibility for product assortment, inventory allocation, global sourcing initiatives and private label strategy. Prior to joining The Container Store, Mr. Gehre served as the Vice President of General Merchandise, Global Sourcing, and Front End from February 2007 to January 2018 at H-E-B, an American supermarket chain. Mr. Gehre previously gained experience in merchandise planning, product development, omni-channel marketing, and supply chain with BJ’s Wholesale, Linens ‘n Things, Saks Fifth Avenue and Federated.

John is a graduate of The University of Tennessee with a bachelor’s degree in economics.

 

Eva Gordon , Executive Vice President of Stores & Services

Eva Gordon has been with The Container Store since 2006. Eva is responsible for the critical areas of store operations and sales management, employee training and development, call center, and In-Home and Virtual Design Services. In her employee development role, she oversees programs focused on the engagement, training and career development of The Container Store’s employees – enabling them to be the company’s most devoted brand ambassadors. Previously, Eva served as Vice President of Stores, Training & Development and Recruiting. Prior to joining The Container Store, Eva held various positions with Mark Shale and Harolds retailers.

A native of Atlanta, Eva is a graduate of Georgia State University with a bachelor’s degree in business administration, majoring in marketing.

John Thrailkill , Executive Vice President of IT and Business Development

John has spent his entire career with The Container Store, joining the company in 1991 in a sales position. In his role leading the technology and business development functions, he is responsible for developing the strategy and deploying the solutions. Working closely with all areas of the business, John and his team ensure that the company’s IT systems and processes offer the tools available to create an exceptional and consistent omnichannel experience– stores, e-commerce and call center. John has served in a variety of leadership capacities across the enterprise, in such areas as store management, sales management, operations, training and marketing. Among the many highlights of his tenure: leading the development and launch of the company’s website; and serving as one of the company’s first Super Sales Trainers. Prior to his current position, he was Vice President of Store Systems, Customer Support & Business Development.

John is a graduate of The University of Texas at Austin, with a Bachelor of Science degree in communications

Gretchen Ganc , Executive Vice President of Strategy and Analytics

Gretchen Ganc joined The Container Store in December 2017. Gretchen’s duties include supporting key performance management processes, such as monthly operating and strategic reviews, as well as partnering with leadership on high-priority initiatives to ensure resources are fully optimized. She is also responsible for leading other value-creating opportunities for the company including pricing, testing, and Business Solutions. Previously, Gretchen was with JCPenney in multiple leadership roles including Vice President of Corporate Strategy & Business Development and Vice President of Customer Analytics, Insights & Strategy. She also held leadership positions with other retailers including Fossil Group and Ann Taylor. Earlier in her career, she served as a strategy consultant with Bain & Company and as an investment banker with Credit Suisse First Boston.

Gretchen is a graduate of The University of Notre Dame with a bachelor’s degree in finance and computer applications. She earned her master’s degree in business administration from Dartmouth College.

John Marazio , Executive Vice President of Human Resources

With more than three decades of experience in the luxury retail industry, John Marazio joined The Container Store in 2020 to lead its wide-ranging human resources function. He brings to the position vast knowledge of and expertise in recruitment, performance management, associate relations, talent development, succession planning, and employee engagement.

John has spent the majority of his career with the Neiman Marcus Group, most recently as Vice President, Human Resources for Neiman Marcus, Last Call and Bergdorf Goodman. In that role, he advised senior leaders on human resource matters and led a team of HR directors and managers. Among the many highlights of his work were the design and successful implementation of an omni-merchant reorganization, and the development of the first NMG Internship Program.

Previously, John served as Vice President, Human Resources for Bergdorf Goodman and in a number of other HR management roles for Neiman Marcus Group at the state and local level. Early in his career, he worked at Saks Fifth Avenue and Pace University. He is a member of the Society for Human Resource Management.

John is a graduate of the State University of New York at Plattsburgh, earning a Bachelor of Arts degree in English and Communication Arts; and of the College of New Rochelle, earning a Master of Science degree in Counseling and Career Development.