Management

A seasoned retail executive with decades of diverse experience, Satish Malhotra joined The Container Store in February 2021 as Chief Executive Officer and President. 

As CEO and President, Satish has outlined a vision to double The Container Store’s sales, a “Path to $2 Billion,” and led the company through its articulation of a new brand purpose and branding campaign. In his first two years, Satish has overseen the launch of the Organized Insider loyalty program and The Container Store App, the opening of its first 3 small-format stores, significant investment in eCommerce improvements, a renewed focus on the customer experience, key additions to The Container Store leadership team, and the release of the company’s first-ever sustainability report. The company has also raised its minimum wage to $15/hour, and Satish Malhotra has added his name to the CEO Action for Diversity and Inclusion Pledge. 

During Satish’s tenure, The Container Store has been recognized as a 2023 Forbes Customer Experience All Star, and its App has reached a 4.7 App Store rating, ranking within the top 200 apps in shopping. In 2022, The Container Store’s branding campaign won Grand Prize and Strategy of the Year in the PR Daily Content Marketing Awards and Best Use of TikTok in Digiday’s Content Marketing Awards. 

In 2022, Satish led The Container Store through its ClosetWorks acquisition and the launch of its Custom Spaces brand architecture, studios and newest premium, wood-based custom line, Preston – developments that enable The Container Store to transform lives through the power of organization throughout the home – and a key component of the Path to $2 Billion.

For the previous 21 years, Satish held various leadership roles at prestige beauty retailer Sephora Americas, most recently as Chief Retail Officer and Chief Operating Officer. In this role, Satish was responsible for leading Sephora’s retail growth by expanding its in-store services and experiences, developing digitally enabled solutions and by growing its off-mall store locations.

Prior to that role, Satish served as Chief Operating Officer and was responsible for Technology, Supply Chain, Store Development, Legal, Strategy and Partnerships, including the Sephora inside JCPenney (SiJCP) business, which now operates in over 600 stores. He also spent several years overseeing Sephora’s expansion into Canada and Latin America.

Before joining Sephora, Satish was a Transaction Services Senior Associate at PwC. He is a Certified Public Accountant (inactive).

Throughout his career, Satish has excelled at developing and growing new sales channels, solving complex “back of the house” problems with innovative solutions, and attracting and developing high performing talent. Among his many career highlights: transforming Sephora’s IT department to a Center of Excellence within parent company LVMH, launching all of Sephora’s digital commerce properties (including website, mobile, social and CRM), strengthening Sephora’s supply chain to enable 98% of online orders to be received by consumers within two business days, developing an off-mall store concept which dramatically improved Sephora’s accessibility to its consumers, and led the efforts in creating Sephora’s purpose of “inspiring fearlessness”. 

In 2020, he was presented with the Innovation Leadership Award from the World Retail Forum. 

A graduate of the University of California, Berkeley, Walter A. Haas School of Business with a Bachelor of Science in Business Administration, Satish has also completed the LVMH Inspiring Entrepreneurs Senior Executive Leadership Program. 

Malhotra currently resides in Flower Mound, Texas, with his wife, two children and their Coton du Tulear. 

Melissa Collins has been with The Container Store for 22 years and has served as our Chief Marketing Officer since July 2016. Ms. Collins serves as the Company’s primary marketing strategist, and oversees such key functional areas as brand positioning, advertising, public relations, digital marketing, visual merchandising, e-commerce, social media and “POP! Perfectly Organized Perks”, our customer engagement and loyalty program. Previously, from August 2008 to July 2016, Ms. Collins served as Vice President of Creative and Online. Prior to that, she served in a variety of roles with increasing responsibility, beginning as Art Director and progressing to Senior Director of Creative and Online Services.

Gretchen Ganc joined The Container Store in December 2017. Gretchen’s duties include supporting key performance management processes, such as monthly operating and strategic reviews, as well as partnering with leadership on high-priority initiatives to ensure resources are fully optimized. She is also responsible for leading other value-creating opportunities for the company including pricing, testing, and Business Solutions. Previously, Gretchen was with JCPenney in multiple leadership roles including Vice President of Corporate Strategy & Business Development and Vice President of Customer Analytics, Insights & Strategy. She also held leadership positions with other retailers including Fossil Group and Ann Taylor. Earlier in her career, she served as a strategy consultant with Bain & Company and as an investment banker with Credit Suisse First Boston.

Gretchen is a graduate of The University of Notre Dame with a bachelor’s degree in finance and computer applications. She earned her master’s degree in business administration from Dartmouth College.

Stacey Shively joined The Container Store in November 2022 as Chief Merchandising Officer. She leads a diverse merchandising team and plays a key role in strategic initiatives including the company’s growing private label products, sustainability and expansion of Custom Spaces.

Most recently, Shively was the senior vice president and head of merchandising and product development at Bed Bath & Beyond. She has a proven track record in successfully managing assortment planning, product development and national and private label brands while driving profitable sales. Prior to Bed Bath & Beyond, she served as the senior vice president, general merchandise manager for JCPenney's home division where she was responsible for overseeing their merchandising strategies for home product categories. She began her career at Target where she held roles in merchandising and planning with increasing responsibility during her 14-year tenure. Shively also held leadership positions at Bluestem Brands and Dollar Tree.

Jen Pape joined The Container Store in 2015 and was promoted to Vice President of Stores in July 2022.

Among her responsibilities in guiding the Store Leadership Team and the store fleet is developing and driving strategic priorities and employee engagement, along with overseeing store operations and customer experience. Jen collaborates with Store Leadership and Support Center teams to plan and execute such initiatives as change management and communications, and monitors and ensures achievement of store performance goals, payroll, KPIs, loyalty, and operational profitability targets.

She served as the company’s North Regional Director and Area Director for Great Lakes, leading and supporting the opening of over 12 new stores.

Jen has more than 20 years of retailing experience. Before joining The Container Store in 2015, Jen was DM Midwest Outlets for Fossil Group. Much of her career was spent at Eddie Bauer, in several leadership roles including: Director Operations – Sales and Service; Regional HR Manager – Central U.S. and Canada. Earlier in her career, she served in District Manager positions at Starbucks and Ann Taylor Loft.

A graduate of Purdue University, Jen holds a Bachelor of Science degree in consumer and family sciences.

When not at work, Jen enjoys spending time with her family and friends outdoors, traveling and experiencing new restaurants and food shared with others.